Shipping & Returns

Now for the shipping ...

The nicest pieces in the world mean nothing if they don’t arrive safely, and in a timely manner. Every order is hand-packed, in house, and usually ships within 24-48 hours of your purchase. We don’t run down to the local shipping store so they can throw some foam peanuts in a box with a heavy glass dish. Guess what? The dish will settle to the bottom, where it will likely get shattered. We NEVER use foam peanuts for that reason, (and because they are irritating to the recipient). We also DO NOT use crumpled up newspaper or plastic bags for shipping. A nominal fee of $1.50 per order (NOT per item) is added to cover the cost of packing materials.

All of our glassware (and most other items, too) are wrapped with several layers of NEW foam sheeting, between and around each piece. Depending on the item, air pillows or additional foam is placed under, over, and around the wrapped item. To date, we have shipped well over 6000 packages, and only know of a few that sustained damage. I prefer to ship via USPS Priority mail. Not only will it arrive to you faster, but the packages are handled much better than Parcel Post shipments.

PLEASE NOTE: Some items can be shipped via USPS Priority Flat Rate. Most common are Corning A-1-B and A-1.5-B, P-1-B, P-1 1/2-B, and P-1 3/4-B dishes. Any other items that can be shipped at this rate, will be. Any overage will be refunded or deducted from your actual payment.

Multiple Item Orders almost always ship cheaper than the shipping calculator shows. Rest assured, the difference will always be refunded via paypal, or adjusted before your credit card is processed. We are NOT in the business of making money on shipping! Feel free to ask for a combined shipping rate before placing your order, or call the store for a quote.